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SaaS Business Office Senior Manager, EMEA

Temenos
Greater London
2 weeks ago
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THE ROLE

The SaaS Business Office Senior Manager, EMEA acts as the main contact point between the SaaS EMEA Regional organization and the PMO. This role ensures governance processes are efficiently managed and aligned with business needs, while also driving automation and continuous improvement.

OPPORTUNITIESMaintain regular contact with the SaaS Operations department to manage BAU activities (Governance processes, Cost Optimization, Capacity Management, KPI tracking,
Act as the first point of contact for Risk, Compliance, and Internal Audit teams, managing responses to audit requests
Lead regional rollout of Temenos-wide and SaaS initiatives, and globally lead at least one initiative
Collaborate with other SaaS PMO teams (FinOps, Cost Sizing, Reporting & AI) to ensure regional needs are addressed
Drive data-driven and automated processes using modern data management, AI, and reporting tools
Establish and manage a document library for a unified view of regional documentation SKILLSProven experience in governance and PMO processes within a financial software or SaaS company
Strong analytical and problem-solving skills with the ability to identify true business needs
Applied knowledge of ITIL, Agile (ideally Agile Release Train), and OKRs
Proficiency in MS Data Fabric and Power BI is a strong advantage
Excellent communication skills across all levels, with the ability to influence and ensure governance adherence
Demonstrated enthusiasm for acquiring domain knowledge  VALUESCare – Demonstrates a proactive approach to stakeholder engagement, ensuring governance processes support business needs and compliance requirements.
Commit – Takes ownership of regional initiatives and leads global efforts, driving continuous improvement and automation.
Collaborate – Works closely with cross-functional teams including SaaS Operations, Risk, Compliance, and PMO to ensure alignment and shared success.
Challenge – Uses data-driven insights to question existing processes and propose innovative solutions that enhance efficiency and effectiveness. SOME OF OUR BENEFITS include:Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
Family care: 4 weeks of paid family care leave
Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
Study leave: 2 weeks of paid leave each year for study or personal development 

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