RTM322 Field Support Representative - (Yeovilton)

What's special about us?
Safran Helicopter Engines are the world's leading manufacturer of rotorcraft turbines and the only one dedicated exclusively to this market.

Our UK facility is the European Maintenance Centre Hub for the SHE Group, performing level 1 to level 3 maintenance and repairs on complex helicopter engine components. Our experienced teams partner with our broad, global customer base, providing both technical expertise and broader support in both the fixed wing and rotary wing markets.

What will I be doing?

• Providing an on-site Safran HE technical interface with the UK MOD, in support of their RTM322 fleet of engines. To be a Safran HE ambassador in front of the UK MOD customer.
  
  
• You will be required to travel regularly to Safran HE UK and /or Safran HE F for training, technical meetings, team/company events etc.
  
  Why us?
  Operating worldwide, Safran Helicopter Engines employ 5,900 people and have more than 2,500 customers in 155 countries, and 22,000 engines in service.
  
  Located in Fareham on the South Coast of the UK, we've been a leader in the aerospace market for over 80 years, with a reputation for putting our customers first. Supporting both the civil and military markets, our UK facility is the European Maintenance Centre Hub for the Safran Helicopter Engines Group.
  
  As a valued member of our team, these are just a few of the benefits you'll receive:
  

• 25 days holiday a year (plus bank holidays)
  o Additional day for every 10 years' service
  
• Flexitime - where you can accrue up to your contractual hours
  o Option to leave from 12:30 on Friday (role dependant)
  
• Hybrid working - on site 3 days per week from home 2 days (role dependant)
  
• On site restaurant with daily £1.50 subsidy for lunch
  
• Costa coffee on site
  
• Generous pension 7% contributions (after 3 months)
  
• Health cash back scheme (after probation)
  
• Purchase of company shares (after 3 months)
  
• Annual bonus of up to 5%
  
• Company sick pay
  
• Our dedicated Benefits Portal with a range of lifestyle benefits, including life assurance, cycle to work, retail discounts, access to healthcare & wellbeing services
  
• Ample free parking
  
• Green scheme
  o Accrue points for traveling to work by bike, walking, public transport or car share
  o Once a quarter receive Amazon vouchers for the points (40 points = £10)
  
  What do you need from me?
  
• Working knowledge of RTM322 engine operated by UK MOD.
  
  
• Experience of presenting technical topics to technically diverse audiences.
  
  
• Experience of working in a Military Aviation environment.
  
  
• Deep helicopter engine technical experience, including knowledge of failure modes, design strategies, theory, maintenance strategies.
  
  
• Experience of UK MOD maintenance policy, documentation and supporting operating systems (GOLDEsp etc.)
  
  
• Experience of working in a technical customer facing role.
  
  
• Self-organised and able to manage multiple ongoing queries / actions / enquiries
  
  
• Good standard of written English (grammar, spelling, politeness)
  
  
• Excellent standard of spoken English (telephone, meetings)
  
  
• Excellent attention to detail
  
  
• Logical approach to problem solving
  
  
• Good interpersonal skills
  
  
• Disciplined, with ability to work as individual and/or part of a team
  
  
• Competent user of MS Office products
  
  What's my next step?
  Please apply via the website and if you have what we are looking for, a member of our talent acquisition team will be in touch.
  
  Diversity & Inclusion
  At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone.
  
  We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage you to apply if you can demonstrate a variety of skills and experiences relevant to the requirements of this role.
  
  We will consider all applicants who meet the minimum requirements regardless of their identity or background.
  
  If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation please get in touch for an informal chat. We will make every effort to respond to your request for assistance as soon as possible