Join Sony Europe as a Project Sales Support Specialist

Service Value Platform

Location: Basingstoke

At Sony Europe, our Service team is at the forefront of delivering exceptional support services for our B2B business which spans across high-end Media solutions, as well as Imaging & Sensing and Healthcare. We are looking for a dynamic and detail-oriented Project Sales Support Specialist to join our team and help drive our Service Value Platform to new heights.

You Will:

In this cross-functional role, you will provide specialized project delivery support across multiple Business Groups both in Europe and worldwide. You will manage various project-related activities, including order placement, procurement, invoicing, financial reporting, and delivery tasks. Your efforts will ensure smooth operations and high customer satisfaction, all while adhering to complex contracted terms and company compliance policies.

In Detail:

Project Support: Enable Sony Europe Project Managers to deliver projects on time and within budget by providing essential support services.Order Management: Create and maintain complex solution sales orders, ensuring delivery schedules are met and any changes are promptly communicated.Financial Reporting: Update project financial statuses, provide sales forecasts, and ensure accurate revenue recognition.Customer Invoicing: Prepare invoices, track payments, and address any issues in collaboration with project managers and financial controllers.Procurement Coordination: Manage procurement and expediting of materials and services using SAP, ensuring timely goods receipt.Inventory Control: Oversee inventory movements for ongoing projects and surplus stock, including returns within SAP.Logistics Support: Provide logistics administrative support in collaboration with our logistics platform ensuring customer-specific and international customs and tax requirements are met.Process Improvement: Contribute to process documentation updates, risk management, and lessons learned initiatives.SAP Systems: Conduct systems testing for regression and new processes.

You’ll Bring:

Experience in international complex order management and delivery, with awareness of logistics, customs, and / or tax procedures. Strong planning, organizational, and communication skills, along with upper intermediate-level proficiency in MS Excel. Familiarity with purchasing and order scheduling for complex requirements; SAP experience is desirable. Team Spirit: A collaborative team player who fosters a positive and efficient work environment. A-level education or equivalent relevant experience; strong numeracy skills (GCSE Maths grade C or above).

Why Join Sony Europe?

Innovative Environment: Be part of a leading global company that values innovation and excellence. Dynamic Team: Work with a supportive and diverse team of professionals. Impactful Work: Play a key role in delivering high-value projects that drive customer satisfaction and business success.

Ready to Make a Difference?If you are passionate about project coordination and support services, and want to contribute to Sony Europe’s success, apply now and join our dedicated team in Basingstoke!

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Your New Office

Basingstoke

Based at the Basingstoke office, you will enjoy a vibrant and friendly working environment with full accessibility. We have an onsite canteen with a wide range of options available, and a barista style coffee shop. There is a well-provisioned onsite gym run by our own Sony Wellbeing Coordinator, with classes on set days in the mornings, at lunch and after work hours. We have a staff car park which includes electric charging points, or if you will use public transport we have a shuttle bus service that regularly runs between train station and the office at peak times.

Life at SONY

We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.

We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing. We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about.

You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!

Bring your uniqueness to SONY

We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony’s purpose – ‘to fill the world with emotion, through the power of creativity and technology’. We want you to bring your unique self to work and help shape our culture.

We are Sony Europe.

Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique.

With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions.

Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.

Bring your passion, creativity and ambitions to Sony Europe. Apply now, and let’s create the future together.

Equal Opportunity

Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics.

Disability Accommodation for Applicants to Sony Europe

Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process. For reasonable accommodation requests, please contact us by email at or by mail to: Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.