Night Concierge

Tucked away in the heart of historic St James’s and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, a restaurant which celebrates contemporary British cooking.

When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide.

If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you.

Your responsibilities will include:

• Open doors and greet guests with warm, personable welcome
• Assist with luggage according to our hotel standards
• Ensure that the lobby area is in impeccable condition
• Work closely with all team members, especially those in Concierge, Reception and Housekeeping
• Deliver things such as messages, newspapers, deliveries, amenities and more where necessary
• Security checks
• Assisting with Housekeeping duties such as preparing extra beds etc
• Taking and delivering room service orders
• Ensure guest requests are fulfilled in a timely manner
• Have an excellent command of the English language
• Have good knowledge of London and the local area

Qualities we are looking for:

• A passion for 5* guest service
• Eager to learn & open to training and development
• A positive attitude
• Hardworking
• Forward-thinking
• Strives to deliver excellent service
• Great with people
• Team players

What you’ll get in return:

• A competitive salary
• Rewards, discount and cashback scheme
• Staff discount on food and accommodation
• Training and development
• Meals on duty
• Complimentary dry cleaning of work clothes
• Referral Scheme (Monetary value for each person you bring to work with us)

Sound like you? Simply apply and we will contact you!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.