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Night Audit

Lancaster Gate Hotel
Greater London
1 day ago
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Night AuditJob Description

Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:

  • Preparing daily closing balances
  • Cash transactions and cashing up
  • Processing booking requests
  • Preparing for breakfast
  • Is flexible to cover day shifts on occasional basis when required (Early Shift or Late Shift)

Benefits:

  • Bonus program: The better the guests rate their stay, the higher the bonus!
  • Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
  • Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
  • Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
  • Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open, communicative and confident and have a solid command of English
  • Be a team player and willing to provide assistance across departments – we achieve our results together
  • Must have previous hotel experience
  • Must have experience with Front Office PMS like Opera Cloud or Opera
  • Please note the hotel doe not offer any sponsorship you must have valid UK work visa before applying!

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