Marine Engineer Operations Manager

We require Marine Engineering Operations Manager to join our Marine client in Falkirk for a full-time, permanent position. In this role you will work on a rota, which will include weekends and bank holidays, as well as providing additional standby and call out cover.
As a Marine Engineering Operations Manager, You will manage the Marine Technicians and Operatives, ensuring continuity of customer service is maintained to highest degree. The ability to diagnose and resolve diesel engine, electrical and plumbing problems within the fleet is fundamental to this role.
THE SUCCESSFUL APPLICANT
Essential:

• Full UK driving licence
  
• Qualified engineer/technician. HNC/HND/City & Guilds or equivalent qualification in Mechanical, Electrical or Marine Engineering
  
• Narrowboat or canal knowledge
  
• Diesel engine knowledge
  
• Diagnose faults and repair, working unsupervised, carry out repair efficiently & effectively.
  
• Hydraulic system knowledge
  
• Good communication skills
  
• Excellent customer care skills
  
• Steering & propulsion systems
  
• Eberspacher hydronic heating system
  
• 12volt & 240volt system experience
  
• Welding experience
  
• Plumbing knowledge and fault-finding skills
  
• Painting experience.
  Preferred:
  
• Narrowboat handling skills
  
• Boat master/Helmsman license
  
• Heritage awareness relevant to environment e.g. awareness of effects of invasive vegetation.
  JOB DESCRIPTION
  Lead and motivate a team of Bankside Operations Staff. To include recruitment and selection, performance and development reviews, training and development planning, succession management, absence management, rota management, leading toolbox talks, ensure effective communication of relevant business issues. adhere to set budgets and associated processes.
  Raise purchase orders in line with organisational processes.
  Responsible for maintaining the high standards established for fleet maintenance and inspection, following handover procedures, and keeping the general safety, cleanliness, security, and customer care standards at Bankside in good order.
  The role requires to be available for “call outs” to attend the hire fleet in the event of a breakdown.
  Meeting the requirements on Planned Preventative Maintenance (PPM).
  Manage and deliver the winter works programme for the fleet.
  Manage the use and maintenance of commercial vehicles, floating plant, and equipment to the required standards.
  Minimising disruption to customers by adhering to relevant stoppage programmes and procedures.
  Lead by example, encourage the team to take responsibility for the health and safety of colleagues, volunteers, themselves, and customers.
  Complying with Scottish Canals Health & Safety policy and defined standards. Undertake risk assessments, investigate, and report incidents, accidents and near misses.
  Ensure safe use of appropriate equipment, prepare / review Risk Assessments and Method Statements ensuring contents are understood and acted upon through appropriate record keeping system and regular staff meetings.
  Ensure compliance with all relevant legislation.
  Deliver on franchise agreements.
  Organising winter maintenance program of works and boat safety inspections.
  REMUNERATION PACKAGE ON OFFER
  Salary of £38,000 – £42,500 per annum including allowances - Starting salary of £34,165 (Band D).
  Benefits include:
  
• Generous annual leave entitlement of 28 days, plus 10 public holidays.
  
• Enhanced sick pay.
  
• Discounted shopping vouchers.
  
• Health cash plan.
  
• Contributory pension scheme with up to 10% employer contribution