IT Delivery Manager

Job Title: Delivery Manager – Data & BI

Location: Nottingham

Contract: Perm

Recruiter: Noaman Hussain

About the role

We are looking for a Delivery Manager to lead the end-to-end delivery and leadership of Portfolio Analysis and Project Management teams, delivering small, medium, large and flexible scope data projects on time and to budget. As Delivery Manager you will provide knowledge, expertise in all aspects of project delivery with a solid grasp of the Data & BI functions strategy to support our community of data consumers within The Boots Group. You will manage and lead a team of permanent and augmented Project Managers, on-shore, near-shore and off-shore to complete projects following PMO governance predominantly within the Data & Analytics environment.

Key responsibilities

Lead the Data & BI functions Project and Portfolio Management teams, complying with the Tech@TheBootsGroup governance standards and Delivery Framework

Manage key internal and external stakeholders, including Directors and Senior Managers across the Business, IT and 3rd party suppliers

Oversee the Data and BI project management activity through to early life support and handover to RunOps

Collaborate with Data and BI teams to ensure consistent ways of working, business processes, governance disciplines and standardised reporting and communications

Help deliver new technology capabilities required for project delivery

Support and transition delivery activities post warranty to the RunOps service partner

Oversee service definition and cost to adopt for RunOps and other 3rd party providers

Lead and motivate, providing coaching and guidance so that responsibilities and performance are understood.

Develop and mentor colleagues through onboarding, training and development opportunities and performance management processes.

Foster a diverse and inclusive workplace.

Provide expertise to improve ways of working where ever possible

Expertise in multiple delivery methodologies such as Agile and Waterfall

Experience of transformation and data migration

Work with multiple 3rd party vendors on shore, near shore and offshore, establishing excellent relationships and ways of working

Ensure all project managers completing the annual training modules and achieving a pass mark on the assessment to ensure delivery practices.

Validate estimates to cover all identified work, ensure costs align with the approved budget, and follow the correct approval process at each project stage. Ensure project teams respond to project and finance governance queries within the defined two-week timeframe.

Maintain high project health across your managed projects under the Assuring Projects framework. Ensure regular quality checks are embedded into project routines and that issues are addressed.

Ensure engagement of resources, with clear allocation requests that support delivery needs and avoid bottlenecks.

What you'll need to have

Experience managing end-to-end delivery

Commercial and supplier management skills, vendor relationship management, and budgeting and cost control

Line management experience with the ability of influencing and securing agreement from senior partners

At least 5 years of experience in project management.

Project management skills, with experience in Agile methodologies and the use of Azure DevOps.

Work in a omni-channel environment with the ability to see the bigger picture, get to the heart of the problem and to lead the right decisions at pace

Explain complex data issues to technical and non-technical stakeholders

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

Understanding of the retail environment

Experience working in an outsourced environment

Experience of Agile and Scrum frameworks

Understanding of cloud-based technologies and components is advantageous

Our benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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