About The Role

We are looking to offer an Internal Hire Controller the opportunity to join our expanding Internal Hire Operations team based in Stevenage.

About the team

We currently provide a comprehensive fleet of over 9000 vehicles and with over 20,000 items of general plant and specialist utilities equipment from our regional depot network.

About the role

You will report into the Internal Hire Team Leader and be responsible for internal revenue, utilisation, availability, compliance and database integrity.

About M Group Services

M Group Services is a trusted employer to more than 10,500 people in the UK and Ireland. Operating across 21 businesses in 240 locations, we provide specialist infrastructure services in the water, energy, transport and telecommunications sectors.

As a business we believe communication is key. We work in an environment where growth and development are promoted within the business, our employees feel they are trusted to get on with their work as well as finding this work interesting and challenging.

Where we are able, we work flexibly, believing that empowered colleagues are happier and more productive. We want to support our people as much as possible, therefore if you require a more flexible working arrangement, we would be happy to discuss this with you!

As the Internal Hire Controller, you’ll get the opportunity to:

Resolve any operational issues between rental desk, workshops and satellite depots in the network. Liaise between CSC and Customer to ensure all calibrated items are exchanged as appropriate and correct stock levels are maintained. Compile and submit Asset Disposal Applications in conjunction with CSC, continuously review age profile and stock levels, ensuring the disposal Invoices are generated. Continuously monitor operational metric reports and work closely with relevant teams to improve productivity and performance. Continuously review externally hired plant and fleet and establish opportunities for replacing with internal assets to maximise revenue. Ensure asset audits are carried out weekly and Insphire and Key2 reflects an accurate status at all times. Be proficient in all aspects of hire management and general administration.

What you’ll bring?Relevant experience in a similar role within the plant and vehicle hire industry is essential. Experience of Insphire and/or Jaama Key2 desirable Excellent communication and interpersonal skills, ability to relate to and work with colleagues, customers and suppliers. Administrative or Customer Service experience desirable Proven IT Skills with experience of Microsoft Office. Good written and oral communication skills

What’s in it for you?

25 days' annual leave plus statutory holidays Discretionary annual bonus Contributory Pension scheme Life Assurance Access to our Employee Assistance Programme Cycle to work scheme Access to a wide range of discounts and special offers through our online rewards platform

#MGS Notes/Brief for Recruitment Team: About The Company

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.