Job summary

This is a Nationally based role

Job description

HM INSPECTORATE OF PROBATION

Inspection Support Administrator

This is an opportunity to work in a highly professional organisation. HM Inspectorate of Probation is the independent inspector of probation and youth offending services in England and Wales. Our mission is to promote positive changes in these services. Our recommendations, research and effective practice guidance drive improvements at individual, local and national levels. This leads to improved outcomes for adults on probation and children in contact with youth offending services, better information and support for victims; and better protection of the public.

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Who are we looking for?�We are looking for an AO (band E)�to join us. This post is open to substantive AOs (band Es) and AAs (band Fs) on promotion.

We are looking for a committed, motivated and organised person who is looking to develop a range of skills and is wanting to make the most of a great development opportunity to gain experience and knowledge in a different business unit. Training on all elements of the role will be provided as well as ongoing support during your time with us. We warmly welcome applications from minority ethnic and/or Welsh speaking candidates.

The Inspection Support Team is responsible for the delivery of a high standard of planning and support to HMI Probation�s inspections.�To succeed in this role, you will need to have�the ability to organise and prioritise work in the face of competing demands and have experience of using Microsoft Office 365 applications, in particular Word and Excel.

We offer flexible working and the successful candidate will be based at the Justice Centre or satellite office closest to your home. There will be occasional travel to the Manchester office, as well as the annual staff conference.

All the posts we offer will be conditional upon evidence from references and various statutory checks

How do we select?

You must complete your application, demonstrating how you meet the required standard in Behaviours, by no later than Monday 30 September 2024, 23:55. Candidates successful at the sift will be invited to attend an interview via Microsoft Teams during the week commencing 4 November 2024. The interview will be conducted using success profiles, focussing on Strengths.��

Overview

The operations team is part of HMI Probation�s Operations Directorate and has responsibility for the delivery of operational logistics planning and management and inspection support.

The Inspection Support Administrator is responsible for supporting the Inspection Support Officer in ensuring that all processes to enable the delivery of inspections are completed in an accurate and timely manner.

Key requirements of the role

Ensure a high standard of planning and support to HMI Probation�s inspections, with work completed accurately and to agreed timescales. Produce all inspection documentation to the required standard and meeting inspection milestones. Selection of case samples in accordance with specified criteria Schedule inspection fieldwork weeks, taking into account availability and diversity needs of those being interviewed. Monitor the planning process of all inspections and react promptly to changes and issues that arise. Make hotel and travel arrangements and provide other logistical support as required. Monitor the HMI Probation Admin mailbox, dealing appropriately with emails received. Liaise with lead inspectors and external stakeholders for each inspection to understand their requirements and facilitate good working relationships Maintain robust record retention systems, ensuring risks to delivery are identified with managers. Recognise and promote diversity issues in all aspects of work.

Behaviours

Working Together

Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Listen to alternative perspectives and needs, responding sensitively and checking understanding where necessary. Ask for help when needed and support others when the opportunity arises. Be aware of the need to consider your own wellbeing and that of your colleagues. Understand that bullying, harassment and discrimination are unacceptable.

Developing Self and Others

Identify gaps in your skills and knowledge and make plans of how to develop these.�Take time to achieve development objectives. Listen to and act on feedback from�colleagues to find areas you can develop. Share knowledge and skills learnt with�colleagues to contribute to the learning and development of the whole team.

Managing a Quality Service

Work with customers to understand their needs and expectations. Create clear plans and set priorities which meet the needs of both the customer and the business. Clearly explain to customers what can be done. Keep colleagues and stakeholders fully informed of plans, possibilities and progress. Identify common problems that affect service, report them and find possible solutions.

Delivering at Pace

Always work with focus and pace to get the job done on time and to a high standard. Follow�the relevant policies, procedures and rules that apply to the job. Use own knowledge�and expertise to organise work. Keep focused on delivery and take responsibility�for the quality of work produced. Keep a consistent level of personal performance. Keep managers and stakeholders updated on how work is progressing.

Ability

Essential

Ability to organise and prioritise work in the face of competing demands.

Experience

Essential

Experience of using Microsoft Office 365 applications, in particular Word and Excel.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Working Together Developing Self and Others Managing a Quality Service Delivering at Pace

Benefits

Alongside your salary of �22,940, Ministry of Justice contributes �6,645 towards you being a member of the Civil Service Defined Benefit Pension scheme. Access to learning and developmentA working environment that supports a range of flexible working options to enhance your work life balanceA working culture which encourages inclusion and diversityA with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

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