HR Coordinator

This role involves administrative HR activities, advice and guidance. People services hold responsibility for managing HR policy, standards & guidance, processes, service improvement, systems and reporting and provides expert advice and administrative services to employees and line managers in the business.

The HR Coordinator role is varied. You will need to be flexible, work closely with your team and manage your time effectively. Being part of the People Services team allows you to develop a good level of experience covering a broad range of HR activities.

What you’ll be doing as a HR Coordinator

• Support HR Administration across the People Team
• Prioritise and complete incoming work, handling highly confidential information with integrity
• Comply with relevant policies and procedures and be able to advise on these
• Process and resolve cases within the agreed Service Level Agreement
• Collaborate with the wider team to support operational and business needs
• Identify continuous improvement opportunities within the team
• Liaise with Line managers, the IT Service Desk and the wider business
• Deal effectively and efficiently with colleagues, demonstrating good customer service skills
• Take ownership for your workload and own queries/cases through to resolution. If unable to resolve, triage, escalate and communicate effectively with all involved
• Participate in cross-skilling opportunities to support other areas of the business

What you should bring to the role

• Extensive experience of relevant HR Work
• Ability to use IT confidently and learn new systems efficiently and effectively
• Good communication skills demonstrating active listening and effective written and verbal communication skills
• Ability to keep data accurate and pay attention to detail, especially when it comes to people’s personal data
• Comfortable in interpreting information in drafting reports to clearly present data/insight
• Chartered Institute of Personnel Development (CIPD) or equivalent professional qualification and/or HR knowledge is desirable

What’s in it for you?

• Hourly Pay rate: £14.10
• Expenses: Excluded
• Location: Reading - Hybrid
• Length of assignment: 13 weeks
• Required Start date: ASAP
• Hours: 36 Hours

Please note you will be on assignment at Thames Water via Pertemps

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
 
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
 
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.