*Role to be based out of our Sheffield Warehouse with travel to our Ripponden office 1/2 days per week*
About our business
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.
The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.
Role overview
- The Head of Supply Chain will be responsible for delivering our inventory strategy and operational fulfilment across equipment and parts.
- The successful candidate will be a champion for our H&S vision and have responsibility for our inventory team, our parts operation and the management of our 3rd party logistics providers.
- Ensuring the day to day fulfilment of customer orders and a continuous supply for our engineer base making sure our customers equipment keeps running.
- The successful candidate will work in close collaboration with the Commercial and finance teams to execute the agreed inventory strategies, develop and improve capacity planning, considering all warehouse and workshop labour requirements, space requirements and distribution profile required to meet the Demand profiles.
- KPIs will include Supplier OTIF, supplier lead-time adherence, safety stock outage, customer OTIF and overall inventory model adherence.
- To deliver on these KPIs the role will require the candidate to manage and co-ordinate supply planning and inventory processes for the organisation and lead the improvement of inventory & OTIF metrics for the organisation. Ensuring all inbound supply requirements are met, in line with updated inventory replenishment model and ensure the right metrics are in place to track and improve agreed KPIs.
- Ensuring all verticals and Group companies are fully satisfied with continually improving OTIF service levels and meeting the agreed inventory level commitments.
- Outlining plans to achieve the optimum mix of improved service to customers, reduced inventory value, improved labour utilisation, improved inventory turns, high supplier OTIF, high customer OTIF and effective customer order book management.
- Review and optimise the use of the business systems to provide full visibility, accountability and transparency of supply and inventory positions to all relevant functions. This will include the development and usage of IFS, and other associated business systems that facilitate efficient replenishment processes. Drive the move away from manual systems. Drive knowledge transfer initiatives to minimise known points of failure.
- The Head of Supply Chain will also play a pivotal role that will support the Supply Chain transformation programme currently underway.
Performance metrics
- The role will be measured on the basis of Customer Service (OTIF).
- Optimising the part profile to support increase First Time Fix rates.
- Cost (Inventory value and turns).
- Overall On-Time Supplier Delivery.
Knowledge and Skills
- Functional leadership, ability to set and manage performance goals for the team.
- Effective Communication.
- Strong business based analytical skills.
- Supply chain experience, across inventory and logistics.
- Able to summarise data into usable business information.
- Demand planning.
- Inventory management.
- IFS / ERP systems.
Experience
- Experience managing large teams in a complex multi-location environment.
- Experience with implementing major organisational change, including significant supply chain redesign and other operational efficiency improvements.
- Knowledge of business and management principles involved in strategic planning, production methods, and coordination of people and resources.
- Industry expertise, manufacturing and or understanding after care / service supply chain requirements.
Similar areas:
- Auto manufacturing
- Aerospace
- Utilities support
And or understanding of:
- Fire & Security services
- HVAC
- Laundry
- Commercial Catering
Personal qualities
- Highly self-motivated and pro-active.
- Self-starter
- Attention to detail.
- Results and deadline driven.
- Commitment to self-development and willingness to learn and expand the role.
Qualifications
- BSc in business related discipline (Economics, Business, International Relations).
- Advanced qualifications in Supply Chain Management.
- IOSH Managing Safely.
When you join the JLA family, you'll also gain access to an extensive benefits package.
We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.
To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.
We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.
We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
