Graduate Satellite Service Delivery Engineer

This role is an exciting opportunity to join the Satellite Service Delivery team with responsibility for providing technical leadership and systems engineering expertise from launch to end of life for SSTL missions. This focuses primarily on the development and continued maintenance of Satellite services, and reactive/proactive problem solving to identify and address issues across the full system - from service planning and spacecraft payload operation and maintenance through to data and service delivery to customers. This role covers all in-flight missions (ranging from LEO to interplanetary missions) covering a wide range of applications (EO, communications and navigation as well as science/technology demonstration) and also includes system and subsystem development support activities and technical study work.

• Working with the Satellite Services Manager and Service Delivery Managers to ensure agreed levels of availability are met across the space segment and ground segment.
• Working with mission Spacecraft Operations Engineers, System Engineers and Project Managers to ensure a smooth handover into Service Delivery post LEOP and Commissioning.
• Assist with technical investigation of anomalies and service outages for supported in flight missions.
• Understand the process of root cause analysis for issues that occur to SSTL’s in flight missions with an expectation to lead this in the future.
• Provide technical input to anomaly resolution, and resumption of operational service, across multiple subsystems on the ground and space segments.
• Support the adoption of new tools and processes for trend and performance monitoring.
• Support service improvements and capability enhancements for a variety of customers
• Identify and implement service improvements and where appropriate, feed these back into the design of future opportunities.
• Manage and co-ordinate routine and non-routine orbital manoeuvres with the operations team and service delivery managers.
• Understanding and improving relevant company standards and work practices
• Provide material for presentations and reports when required.
• Provide routine on Call Support as a member of the On Call Rota System.

Previous Experience

• An internship or similar work experience is advantageous but not essential.

• A degree or equivalent in engineering, Physics or Maths

Good working knowledge of orbit analysis, constellation configurations, RF link analysis, system budgets, operations, ground segment, space environment and satellite mechanical and electrical architectures

• Good knowledge of a wide range of satellite applications, e.g. Earth observation, communications, navigation, science etc.
• Understanding of STK, python or equivalent analysis tools
• Ability to work under pressure to tight timescales
• Ability to work autonomously and use own initiative to progress tasks
• Excellent problem solving and attention to detail
• Good organisation and time management skills
• Excellent technical writing and presentation skills
• Excellent knowledge of MS Word, Excel and PowerPoint

Flexible and must be able to support work outside of office hours on occasion, and be able to support paid on call support

The role is based in our Head Office in Guildford - flexible working options may be considered.

Our comprehensive benefits package includes; 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more!

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