Food & Beverage Sales Executive

About
Montcalm Collection

United by timeless style and peerless service, Montcalm Collection is
London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an
18th-century brewery, heritage headquarters and a diamond-shaped skyscraper,
each hotel reveals a different chapter in the city’s story.

The hotels in the collection include a historic brewery, reimagined as a
vibrant modern hotel: Montcalm Brewery. A storied city-slicker, housed in the
former headquarters of the Royal Mail: Montcalm Royal London House. A property
with a bold new perspective at Montcalm East, part of Marriott’s Autograph
Collection. And a duo of mindful hotels which set a slower pace: Inhabit,
Southwick Street and Inhabit, Queen’s Gardens, both part of Design Hotels.

Our flagship hotel is on the brink of a bold new era. Its Grade
II-listed building on the cusp of Park Lane has been sensitively refreshed by
architects Holland Harvey. Interiors are being rejuvenated by Studio Mica and
Studio Est. We have added a new signature restaurant helmed by a world-famous
chef, alongside a dapper lounge and bar. Communal areas, bedrooms and suites
have all been artfully redesigned; our spa and Grand Ballroom will re-emerge as
modern icons.

Conscious, cultured, characterful, and considerate, Montcalm Mayfair is
a five-star hotel set on a historic crescent that sits proudly at the top of
Park Lane, steps from Hyde Park and the West End, with a toe in Marylebone,
bringing a fresh, holistic hospitality approach to London luxury. The
respectful, sensitive full restoration includes a wellness space,
community-welcoming public spaces and a restaurant helmed by an internationally
acclaimed chef.

Overview

Montcalm Mayfair
is looking for a skilled and ambitious Food & Beverage Sales Executive to
join our team. You will work closely with the Food &
Beverage Management Team overseeing daily sales and operations of the F&B
Outlets, ensuring exceptional service standards and delivering a luxury dining
experience.

 Key Responsibilities 

·  To reactively and proactively sell Lilli by Akira
Back Events for Bloom, Library, Group Dining, Reservations & Exclusive
Hires.

.  To handle telephone, email and online enquiries for
Lilli Restaurant

.  To carry out show rounds and support hosting any
appointments at Lilli.

.  Complete necessary administration to ensure the event
is successful from a customer service and financial point of view.

.  To produce and communicate function details for all
internal stakeholders ensuring they are well briefed on forthcoming events
both through       function details and face-to-face meetings.

.    To generate new leads and enquiries as well as
maintaining existing/return business

·    Assist
in coordination of large events, private dining, and special functions.

·    Manage
Restaurant bookings, making sure all customers experience five-star service.

·    Welcome
guests with genuine hospitality and anticipate their needs, ensure outstanding
dining experience.

·    Build
and maintain strong guest relationships, ensuring repeat business and
satisfaction.

·    Handle guests’ inquiries and complaints with
professionalism, resolving issues promptly and effectively.

·    Coordinate with other departments, i.e.
housekeeping, front office, for special requests, events and guest needs.

·    Respond to emergency situations calmly
and efficiently, following hotel protocols.

This job description is
designed to outline primary duties and conditions related to the Food &
Beverage Sales Executive position at a luxury
hotel. It is not an exhaustive list and additional tasks and responsibilities
may be required as directed by hotel management.

Key Attributes:

·        
Previous sales co-ordination experience within a
hospitality/events/restaurant Events is essential for this role.

·        
Smart appearance and friendly telephone manner

·        
Excellent written and verbal communication skills

·        
Strong interpersonal skills and guest-oriented
mindset, with focus on creating memorable experiences.

·        
Detail oriented and highly organised.

·        
Ability to work under pressure in a fast-paced
environment.

Working Conditions:

·        
Full Time role, 40hrs per week.

·        
Flexibility with work schedules, including
weekends, holidays and evenings.

Benefits

·    Competitive salary.

·    A supportive, empowering team environment.

·    Benefits platform with various discounts.

·   28 holidays including eight bank holidays, with more holidays after two-year service.

·   A day off on your birthday.

·   Cash-back health benefits, including optical, dental, chiropractor and physio services.

·   Discounted gym membership.

·   Access to Wellbeing platform and sessions, including EAP.

·   Awards and Recognition Programme.

·   Annual parties.

·   Regular and ongoing training and development, including leadership workshops.

·   Celebrate your special day with a fully paid day off on your birthday.

Eligibility

Candidates must be authorised to live and work in
the UK. Currently, visa sponsorship is not available for this role.

Equal
Opportunity Employer

At Montcalm Collection, diversity and inclusion
aren't just buzzwords. We genuinely value the unique perspectives everyone
brings, regardless of gender, ethnicity, age, disability, or background. Our
culture thrives on mutual respect, and we provide a workplace free from
discrimination and prejudice.

Should this role resonate with your aspirations,
please apply. If not shortlisted, we encourage you to explore other
opportunities with us, either now or in the future.

Note: If you do not hear from us within 14
days, kindly consider your application as not shortlisted for this role.