Field Service Engineer

IN2-AV Recruitment
London
6 days ago
Applications closed

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We are recruiting on behalf of our client, a leader in audio-visual and unified communications technology. As their customer base expands, there’s a fantastic opportunity for a technical-minded individual to join their engineering team as a Field Service Engineer. In this role, you’ll provide reactive support and planned maintenance for clients across corporate, government, and retail sectors, offering you diverse and engaging daily experiences. Key Responsibilities Conducting planned preventative maintenance visits to maintain AV, video conferencing, and digital signage systems. Identifying and preventing potential system failures, providing feedback and recommendations for improvement. Handling reactive support calls on customer sites to resolve issues that can’t be fixed remotely. Communicating faults clearly to both helpdesk colleagues and clients. Skills and Experience Strong background in fault finding of AV and video conferencing systems. Good understanding of computer hardware, software, and networking systems. Experience with digital and analogue audio and video signals (e.g., HDMI, DisplayPort). Skilled in control system programming and fault finding for Crestron, AMX, and other brands. Proficient in configuring and troubleshooting digital sound processors like Q-Sys and Biamp. Experience supporting IPTV, digital signage, and satellite systems. Why Join This Team? Work with a global leader known for driving collaboration and productivity through innovative AV solutions. Be part of a team that designs and supports systems adding real business value and delivering exceptional user experiences. Opportunity to engage with cutting-edge technologies, including LED displays and video wall processors. Join a company that values diversity, inclusion, and offers equal opportunities for all applicants. If this role excites you and you’re ready to contribute to a forward-thinking team, apply now.This job was brought to you by IN2-AV, specialist recruiters into the Audio Visual, Live Events and Digital Signage spaces

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