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F&B Assistant

Surya Hotels
Suffolk
2 days ago
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This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team at The Mill Hotel, part of Surya Hotels, working with the hotels' management team to maximise guest experience.  In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

We are looking for both part time, full time and casual F&B team members- come talk to us about what you're looking for.

It’s a picture perfect scene. Swans glide past a whitewashed mill, nestled on the riverbank by an ancient bridge, framed by weeping willows. Lush green water-meadows stretch as far as the eye can see. Welcome to The Mill Hotel, a beautifully converted watermill in the quintessential country town of Sudbury, Suffolk.

To be a successful part of our food & beverage team you will need;

* A positive, can do attitude towards all customers and other team.

* Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer

* A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers

* Great communicator that enjoys interacting with customers in a lively, fast paced environment

Now you know what we are looking for in a Food & Beverage Team Member, below is what we offer you:

  • Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
  • Stream – access your wages as you earn them, or save as you earn too!
  • Retail & Supermarket discounts
  • Discounted meals & stays across all of the groups hotels around the UK- up to 50% off!
  • A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
  • Bike to work scheme
  • Flexible working hours
  • Discounted Bus Fare scheme
  • Increasing annual leave
  • Inclusion in tronc scheme- TIPs

In return we ask for you to:

  • Give great service to guests - taking guests orders, serving food & drinks, taking payments and giving great service to customers
  • Meet all site standards of service & work within the  team leading to a great guest experience.
  • Have/develop a good understanding serving coffees, alcohol and wine to both a bar and restaurant environment.
  • Opening and closing shifts which will include weekends & bank holidays on a pro rata basis
  • A willing to continue your development with both in-house and external training sessions.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia, Hertfordshire and Surrey. We're a diverse and dynamic Group, come join us!

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