E-Commerce Business Development Manager

We are partnering with an Aerospace Manufacturing company who are looking for an E-Commerce Business Development Manager based in Middlesex to join their growing team.

You will lead growth by expanding the customer base, enhancing user experience, and forging partnerships to drive sales. Ideal for a results-driven professional with eCommerce, digital strategy, and aerospace expertise.

Responsibilities:

• Develop and execute customer acquisition and retention strategies, utilizing marketing channels and targeted promotions to drive conversion and engagement
• Boost online sales by making informed, data-driven decisions, tracking essential metrics like revenue, acquisition costs, and customer lifetime value to ensure growth remains profitable
• Conduct ongoing analysis of the aviation consumables market and competitor landscape to uncover unique opportunities and competitive advantages
• Coordinate closely with Marketing, Sales, and Procurement teams to align on product selections, website content, and promotional initiatives tailored to target audiences
• Lead initiatives to enhance website functionality and customer experience, collaborating with IT and external vendors to improve features, usability, and backend processes
• Build and maintain long-term customer relationships through effective contract strategies
• Visit clients across the UK and Europe to nurture and strengthen professional relationships
• Represent the company at trade shows and industry events, working with marketing teams to increase brand recognition
• Install a culture that prioritizes and fosters consistent sales growth.
• Prepare and present comprehensive sales data reports for monthly management meetings, providing insights and analysis as required
• Generate regular reports on eCommerce performance, utilising analytics to guide and refine strategies as necessary

Skills Required:

• Experienced with eCommerce platforms, including Magento, Shopify, and custom CMS systems
• Experienced in SEO, SEM, Google Analytics, and CRM tools
• Proficient in analysing and acting on eCommerce data and performance metrics
• Proven ability in securing support contracts and achieving sales targets
• Strong industry connections with airlines and MROs, with experience in selling maintenance chemicals, consumables, and expendables
• Background in other aviation sectors, such as military or helicopters, is beneficial
• Excellent communication and networking skills, both written and verbal
• Highly organized with strong multitasking abilities
• Skilled in IT tools, including Power BI for business intelligence
• Deep understanding of KPIs and key performance indicators
• Able to meet strict deadlines with efficiency
• Self-motivated and innovative thinker
• Strong critical thinking and decision-making abilities