This is a great opportunity to work for an established, privately owned company, with an extensive background of supplying products into the Global Automotive and Motorsport Sectors and a portfolio of Blue-Chip clients, including some of the world's most prestigious automotive manufacturing businesses.
As a Customer Support Technician, you will play a vital role in ensuring clients receive prompt and effective technical support, as well as contributing to product testing efforts. In addition to resolving customer issues, answering inquiries, and providing guidance on the company products and services, you will also be responsible for conducting product testing to ensure high-quality performance and reliability.
The ideal candidate will be a customer-oriented individual with strong problem-solving skills, a passion for delivering exceptional support, and a keen eye for detail when it comes to product testing.
Essential Experience Requirements:
Ideally educated to Degree level (ideally in Automotive or Motorsport Engineering)
Previous work experience within the OEM Automotive or Motorsport industry sectors with some experience of Vehicle Data Analysis, Vehicle Testing or Race Data Analysis/Telemetry
A clear, concise writing technique and a polite telephone manner
Customer service experience
Ability to demonstrate a logical approach to troubleshooting and problem solving
A positive attitude and good team working skills
Full clean UK driving licence.
Desired Experience:
Proven experience in a customer support role, preferably in a technology-related industry
An understanding of vehicle data acquisition techniques
Exposure to vehicle CAN and GPS technologies
Experience with product testing methodologies and tools
Basic electronics knowledge
The latest news, articles, and resources, sent to your inbox weekly.
FJA are currently recruiting on behalf of our client, a leading supplier of water management solutions across the clean water and wastewater sectors. They are now looking for a Site Support Technician to join there expanding wastewater team. This is a fantastic opportunity to join a growing company that specialise...
Finlay Jude Associates Ltd Newport
Due to our continuing growth, we are on the lookout for a Desktop Support Technician to join our Helpdesk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at our head office and across a number of remote sites. Your main responsibilities...
N2O White Waltham
Location: MacclesfieldHybrid work schedule (average 2 days per week can be worked from home)Full-Time, Permanent roleBodycote operates an international network of facilities serving a wide range of industries including aerospace, defence, automotive, power generation, oil & gas, construction, machine building medical and transportation. Bodycote is the world’s leading provider of...
Bodycote Macclesfield
Start your IT career with a global leader in new technologies!Thales in the UK, part of the Thales Group, uses technology for the nation’s benefit, developing world-leading capabilities that help their customers think smarter and act faster. Their UK operations cover all Thales’ key business sectors, covering aerospace, defence, digital...
Sheffield
Field Service Engineer / Field Support Technician who can fault-find hardware and software applications and break-fix hardware devices, who also has excellent client-facing skills is required for a well-established company that delivers and supports a wide range of technical services and hardware for the Retail and Hospitality Industry.LOCATIONS DEPLOYEDNorth West...
nGeneration Gloucester
Field Service Engineer / Field Support Technician who can fault-find hardware and software applications and break-fix hardware devices, who also has excellent client-facing skills is required for a well-established company that delivers and supports a wide range of technical services and hardware for the Retail and Hospitality Industry.LOCATIONS DEPLOYEDNorth East,...
nGeneration Gloucester
