Contract Inventory Planner I - Lachine, Montreal

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Contract Inventory Planner.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

TheContract Inventory Planner Iis accountable for administrating the receipt and processing of the customer scans, releases and purchase orders; monitoring inventory levels at the Central Distribution Facility (CDF) and Forward Stocking Location (FSL) and providing support to Program Managers and FSL employees in order to fulfill the contract requirements.

The Contract Inventory Planner I is responsible for maintaining ongoing communication and providing status updates to customers and internal partners (on-site program managers, sales, purchasing and shipping departments) in order to develop and maintain a positive working relationship.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

• CourageTake ownership for issues and problems.
• CollaborationShare knowledge and experience with others
• Commitment –Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

• We want you to share in the success of Incora, so every employee is eligible for one of our incentives programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

About you

Contract Inventory Planner I shall be responsible for coordinating basic level contracts that meet, but are not limited to the following requirements: a. 1-500 standard hardware part numbers b. Minimal customer portal interface c. No Special Inspection required d. No kits e. Minimal volume/complexity customer reports only

· Prioritize and process incoming scans, releases and purchase orders and monitor them to ensure they ship on schedule.

· Coordinate the contract review process for LTA contracts, as applicable.

· Audit customer purchase orders to ensure PO compliance prior to release of shipment

· Coordinate replenishment for contract to ensure contract inventory planning is satisfied to ensure 0 stock outs by reviewing the Replenishment Workfile to determine when inventory needs to be purchased or transferred

· Communicate requirements to Purchasing and Material Support to ensure sustained inventory levels at the Central Distribution Facility (CDF) and Forward Stocking Location (FSL)

· Communicate order and delivery status to internal/external customers. Foster excellence in writien and verbal communication. with external and internal customers.

· Coordinate all backorders to closure, to ensure order fulfillment. Support root cause initiatives to attain a level of 0 backorders.

· Update bin records aaccurately and timely for business needs.

· Run open order reports daily to ensure open orders ship on schedule

· Act as account managers to ensure flow of parts to meet customer deliveries on time. Strive for 95% or better on-time delivery.

· Support and attend customer program review and coordinate with internal teams on action items

· Ensure the highest level of customer service to support Wesco's Voice of the Customer initiative

· Participate in green belt assigned projects to support departmens improvement initiatives

Education and Qualifications

Minimum High School Diploma or equivalent and 1-2 years relevent experience in contract support; some college coursework preferred.

·Experience

Previous work experience in customer service, distribution and/or planning, preferrably within the aerospace industry

Demonstrated ability to successfully learn and perform Contract Administration Support duties and entry-level training

Ability to learn and understand the Just In Time (JIT) supply process and contract administration

Ability to understand contract language and requirements.

·Qualifications

Ability to understand and interpret contractual requirements

Ability to be self motivated, well organized/ detailed oriented

Ability to be a creative problem solver and serve as an information liaison

Ability to perform accurate and thorough data entry functions, web-based and integrated experience is a plus

Strong verbal and written communication skills and ability to interact directly with customers Knowledge of MS Office Suite, including Outlook, Word, with an emphasis on Excel