Commercial Administrator

Salary: Up to £28,000 dependent on experience

Hours: Monday to Friday 8am - 4:30pm

Fulltime, onsite - Saffron Walden

Start: ASAP

The purpose of the Commercial Administrator role is to regularly liaise with partners to manage, track and progress the maintenance and repair of their components from arrival at our facility to their safe return. You will be responsible for regularly reviewing works progress on the workshop floor, working closely with the Engineers, Workshop Manager, Planning, Logistics and Quality to ensure service and delivery does not fall behind and deadlines are met.

You will handle every aspect of managing the administration and customer service processes required to deliver end to end service.

Responsibilities: Commercial Administrator

Regular liaison with our Partners to manage, track and progress the maintenance and repair of components
Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
Accurately input information into our inhouse database systems
Identify and implement processes to improve quality of service and productivity
Handle any customer service issues and complete general administrative duties
Respond to Customer questions
Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing)
Answering incoming/external phone calls
Ensuring on Company documents are up to date on our websiteEducation / Experience: Commercial Administrator

GCSE or equivalent
Ideally experience in an Aerospace Engineering company
Knowledge of planning, monitoring, and managing workloads to achieve production targets
Knowledge of office administrative procedures
Proficient in relevant software applicationsSkills: Commercial Administrator

Teamwork
Communication skills
Good planning and organising skills
Performance management
Problem analysis and problem solving

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors.

For information on other roles, we have available please call (phone number removed) for further details