Job summary

We have vacancies for a full and part time time, Band 2, Clerical Officers / Receptionist - Front and Back Office, to work at the Royal Oldham Hospital. These posts are seccondments / fixed term for 12 months.

You will be responsible for creating 'mini' medical records for clinical use including EDRMS Form Pack generation, undertaking reception duties and support for patients checking in for appointments across a number of receptions desks across all Trust sites including satellite clinics within the community. You will undertake the booking and scheduling of patient appointments and associated administrative duties.

Main duties of the job

All activities within the Booking and Scheduling Service must comply with the Trust's Elective and Cancer Access Policies and ensure patients are offered an appropriate choice of appointments.

Hours of work will vary - , Monday to Friday

One post is for Salmonfields and is to work between and , 7 days a week on a rolling rota and does include lone working during weekends.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:

Person Specification

Skills and Knowledge

Essential

Understanding of confidentiality, data protection and Caldicott principles Good level of numeracy and literacy Good keyboard and PC skills Ability to work to deadlines and prioritise own work load

Experience

Essential

Experience of working in a reception or administrative role preferably in a health care environment with patient contact Knowledge of a hospital based Patient Administrative System Previous experience of data entry/input

Qualifications

Essential

Education to GCSE level or equivalent including Mathematics and English. Computer skill qualification such as ECDL, CLAIT or equivalent. Customer Service or Administration such as an NVQ