Clerical Officer Joint Therapy Services

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. 

Job overview

Working Full time: 37.5 hours per week

An exciting opportunity has arisen for a Band 2 Clerical Officer to support the Hospital at Home Team, based at Custom House in Ellesmere Port. This is a 7-day service, covering the hours of 8am to 8pm.
We are looking for someone who has a flexible approach to cover all aspects of administration.

The post holder will be responsible for the day to day running of administrative duties within the office and the service that it provides.
Main duties will include responding to telephone enquiries from members of the Hospital at Home Team, other professionals, patients and their families, ordering of equipment and procurement, word processing, flow charts, Excel and Power point, therefore you would need to be proficient in these computer skills.

Knowledge of EPR and EMIS would also be an advantage however full training would be given if you have not previously worked with these system. Applicants should have a professional and pleasant manner at all times and be enthusiastic about the service provided by the Therapies and Integrated Care Division.

You will also be someone who uses initiative, has common sense and has good communication and organisational skills.

Main duties of the job

To provide an effective, high quality administrative support service within the Hospital at Home Team within Therapy Services. You will report to a Senior Clerical Officer. You will liaise with colleagues within COCH and/or CWP and external NHS organisations, other external agencies, patients etc. 

Working for our organisation