Care Home Administrator

Care Home Administrator

Hours: 30 hours per week (over 5 days)

Salary: £21,742 per year

Location: Gateshead, Tyne and Wear, NE9 7AD

This is a great opportunity for an experienced, organized, and positive Administrator to join our Care Home management team.

This pivotal role requires an experienced professional to ensure the home runs efficiently and promote a positive customer experience.

Key Responsibilities

• Customer Experience & Sales: Lead showrounds, manage enquiries to drive occupancy, and handle all customer feedback.
• HR & Recruitment: Manage recruitment administration (new starter checks, inductions), process payroll, and provide first-line HR guidance to staff.
• Finance & Compliance: Oversee petty cash, resident accounts, maintain accurate staff records (training/appraisals), and ensure all rotas are complete.
• Team Leadership: Supervise and direct junior administration staff.

Essential Criteria

• Proven customer-facing and HR administration experience.
• Excellent attention to detail and strong prioritization skills.
• High proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent work ethic.

Desirable Criteria

• Experience with recruitment on-boarding, payroll and finance administration.
• Experience in the Healthcare Industry
• CIPD qualification is beneficial

Rewards

You'll receive a competitive salary plus a generous benefits package, including a Rewarding Excellence CQC bonus (up to £500), an unlimited Refer a Friend scheme, and access to a wide range of retail discounts and free medical/counselling services.

Interested?

Click to Apply!

Job Reference: CTNLK6056

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